Businesses don't want to be bogged down by their IT systems - they need them to evolve and grow in line with their business needs. Guarded Systems definitely ensures that your IT network is going to work consistently and effectively, and grow with your business without glitch. Our Advanced Network Support Team is designed to reduce downtime, increase responsiveness and provide the highest level of flexibility and cost effectiveness.
In-house Engineers: This is the number one criteria for choosing an IT support company. We have in-house engineers who will be able to provide hands-on support. Unlike others, we do not outsource the support issues to third parties. This enables us to avoid delays in support response time. It also ensures direct communication between the two parties, client and our Network Support Team. Having in-house engineers help prevent problems becoming critical issues.
Skills and Experience: Our Advanced Network Support Team has necessary skills and experience in handling all your IT support issues.
Response Time: IT support is time sensitive. The longer the problems remain unresolved, the more it affects productivity across the organization. This is especially true for mission critical services like networks, hardware as well as software. If your networks serviced by us are down, our support team will be able to respond within in quick time to avoid down time and hence saving you money.
We stand by you when you need us the most, in the event of a network component failure it is crucial to have a highly motivated and skilled team working to get your business back on line. Using SNMP based advanced management & monitoring suites, GUARDED SYSTEMS can remotely perform majority of the functions that an engineer can provide onsite, except for the situation where it is required to physically touch the equipment. In those cases, we can provide on-site help (if included in service contract) or utilize our client's staff or one of our many partners to assist us on client site.